A JOTW “Can’t Wait ” opportunity from the NCAA:
Director of Membership Communications, NCAA, Indianapolis, Indiana
All applications must be submitted at www.ncaa.org Click on EMPLOYMENT in the upper right-hand corner.
Primary Function: This position is responsible for overseeing the strategy and content of the membership portion of NCAA.org (NCAAconnect), serves as Executive Editor of Champion Magazine and leads a unit that works closely with NCAA national office staff to deliver timely communication of Association news/updates to a membership of nearly 1,100 colleges and universities across three divisions.
Core Duties and Responsibilities:
Lead and advance a comprehensive membership communications strategy within a strategic communications environment for a national non-profit higher education association.
- With a focus on clear, concise and timely communication and membership-defined value, oversee the content development, editing, tone, design and functionality for NCAAconnect, the Association’s membership-focused web platform.
- Oversee all elements of NCAA Champion magazine, including:
- Philosophy and tone.
- Identification and assignment of content.
- Oversight of quality-control standards for articles, with reviews to ensure accuracy, grammar, adherence to magazine style, clarity and readability.
- Oversight of relationship with design vendor, including typography, graphics, photography, illustrations and layout.
- Oversight of relationship with print vendor (ongoing assessments of quality and cost).
- Compliance with USPS regulations.
- Oversight of acquisition and placement of advertisements from corporate and broadcast partners.
- Development and maintenance of a Champion microsite on NCAA.org.
- Development of content, including large-format feature articles and commentary.
- Various editing responsibilities, including copy editing, headline writing and cutline writing.
- Promotion of the magazine.
- Serve as a resource to Divisions I, II and III governance and all other NCAA national office groups to communicate more clearly and effectively with NCAA membership (e.g. providing communications counsel and assistance on presentations, web content, speeches, memoranda, newsletters, etc.)
- Coordinate closely with the Director of Web Communications and the managing directors of external affairs and strategic communications on the overhaul of both site architecture and design for NCAA.org (public and membership portions) as well as mobile strategy to support all membership communication efforts (NCAAconnect, Champion magazine, etc.).
- Serve as a member of the Communications Management Team.
- Coordinate on appropriate business processes for membership communications in conjunction with colleagues in academic and membership affairs, championships, enforcement, the eligibility center, finance, governance and information technology.
- Lead, manage, supervise, coach, mentor and develop staff. Conduct regular one-on-one meetings with all direct reports and others as needed. Agree on developmental tasks for direct reports and develop a plan of action for areas of development. Conduct midyear and annual performance evaluations within established timeframes. Review and evaluate direct report assignments with a focus on helping staff develop professionally. Actively mentor staff and serve as a role model for the attributes of the NCAA and its core beliefs including: leadership, inclusion, communication, collaboration and accountability.
- Other duties as assigned by the managing director of strategic communications.
Minimum Requirements and Preferred Qualifications:
- Bachelor’s degree required, advanced degree preferred.
- A minimum of 10-15 years’ demonstrated experience leading association and/or membership communications within a strategic communications and issues management context to communicate effectively with multiple audiences with diverse needs and views. This experience preferably will be with a national non-profit association, higher education institution, government agency or similar organization.
- High level of editorial leadership and strategic content management required.
- Organizational and team leadership skills essential.
- Demonstrated proficiency in publication and web platform management strategies and software.
- Knowledge of intercollegiate athletics and higher education issues highly desirable.
- Knowledge of NCAA structure, governance and mission/purpose highly desirable.
- Ability to work under deadline pressure.
1. NCAA national office staff.
2. NCAA membership.
3. NCAA affiliate groups.
4. General public with an interest in higher education and/or intercollegiate athletics.